Information We Collect
CyanProtocol LLC may collect information you provide directly, including business contact details, communications, account details, and other information submitted through our website or service interfaces.
We may also collect technical and usage information such as IP address, browser type, device characteristics, referring pages, and interaction patterns used to secure, operate, and improve our digital properties.
- Business identity and contact information
- Correspondence and support requests
- Service usage, diagnostics, and device metadata
- Information submitted for analysis, workflow execution, or evaluation
How We Use Information
We use collected information to provide and improve our services, maintain operational security, communicate with users, respond to inquiries, evaluate system performance, and comply with legal obligations.
Where appropriate, we may use data to test, validate, and improve AI-assisted workflows, parsing systems, orchestration logic, and product reliability.
AI Processing and Automation
Our services may rely on automated processing, machine learning systems, and AI-assisted decision support to classify information, generate structured outputs, route tasks, or assist with workflow execution.
Automated outputs may require human review depending on the use case. Users are responsible for evaluating whether automated results are appropriate for their operational or legal context.
- AI systems may infer structure, meaning, or priority from submitted content
- Automated outputs are not guaranteed to be error-free
- Human oversight may be applied where sensitivity or risk requires it
Third-Party Services and Analytics
We may use third-party infrastructure, analytics, hosting, communication, or monitoring providers to operate the website and related services. These providers may process information on our behalf subject to contractual or legal obligations.
We may use analytics technologies to understand site performance, traffic sources, and engagement patterns.
Retention, Security, and User Rights
We retain information for as long as reasonably necessary for the purposes described in this policy, including service delivery, operational continuity, dispute resolution, and legal compliance.
We implement administrative, technical, and organizational measures designed to protect information. No system, however, can guarantee absolute security.
Subject to applicable law, users may request access, correction, deletion, or restriction of certain personal information, and may object to certain processing activities.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or service offerings. Material updates will be reflected by an updated effective date on this page.